2 years
1-to-1 exchange warranty against qualifying manufacturing defects. The warranty shown on your receipt applies.
INSTALLATION & AFTERCARE
A clear process.
Support beyond the choice.
Door checks, installation areas and aftercare, all in one place. Start with your door or jump straight to the coverage map.
INSTALLATION
Four steps to your next lock.
01
Choose your model
Browse the Sharp collection or use our selector to narrow it down.
02
Check your door
Share clear photos, the door material and existing lock with Fire Red.
03
Confirm the quote
Agree on the model, door fit, installation details and total charges.
04
Install & get familiar
Arrange installation and guidance on everyday access and setup.
BEFORE WE CONFIRM
Start with your door.
The Sharp range shown here is for wooden doors. Exact installation compatibility is checked for the model and your existing door.
Installation inclusion, special modifications and any additional fitting charges are confirmed with your quote.
Useful details to share
- A clear photo of the full door, front and back
- Close-ups of the current handle, lock and door edge
- Door material and thickness, if known
- Clearance between the door, frame and nearby gate
- Your installation area, model preference and any fire-door details
INSTALLATION COVERAGE
Sharp at your door.
Across Malaysia.
Installation coverage in Peninsular Malaysia, Sabah and Sarawak. Labuan is not covered. Choose your state and share your town or postcode to arrange the next step.
15 INSTALLATION AREASFind your installation area.
Peninsular Malaysia
East Malaysia
Fire Red base · Johor BahruCoverage area
Tap a numbered area or choose your state. Numbered markers show service areas; regional views use different scales.
geoBoundaries / © OpenStreetMap contributors (ODbL 1.0). Map data
YOUR INSTALLATION AREA
Peninsular MalaysiaJohor
Installation coverage is available. Share your town or postcode with Alex to confirm the installer, date and total quote.
Check installation with Alex↗Add door details to your enquiry →Installation timing, inclusion and any fitting or travel charges are confirmed for your exact address and door.
Installation coverage: Johor.
MALAYSIA COVERAGE
Find your area.
WARRANTY
Know your coverage.
1 replacement
One free replacement within one year, subject to the battery warranty terms on your receipt.
Warranty exclusions
Ask about after-sales support ↗Physical damage, misuse, water or liquid damage, battery leakage and unauthorised repairs are excluded. Contact Fire Red with your model and receipt details to check a specific issue.
USEFUL ANSWERS
Before you ask.
Do the displayed prices include installation?
Displayed prices are for the lock model. Installation inclusion and any extra fitting charges need confirmation for your door and location.
Can a Sharp model here be fitted to my gate?
This collection covers Sharp wooden-door locks. Send your door and gate photos to Fire Red so the correct installation arrangement can be discussed.
Which features are available on each model?
Open each model page for its photos, functions and specifications. Features vary by model; details that need checking are marked “To confirm”.
Browse the models ↗What should I send for an existing lock issue?
Send Alex your model, a description or short video of the issue, and your receipt or installation details. Keep your physical backup key accessible for emergencies.
Can I arrange installation outside Johor Bahru?
Contact Fire Red with your Malaysia or Singapore location. Availability, timing and the applicable quote will be checked for that area.
LET’S TALK ABOUT YOUR DOOR
Talk to Fire Red Let’s check the fit first.
Share your door details with Alex before confirming a model or installation.